IPTV Terms of Service for NORYX Customers in Canada

1. Accepting the IPTV Terms of Service

First, by visiting our website, requesting a trial or purchasing a NORYX IPTV plan, you agree to these IPTV Terms of Service. You also agree to our Privacy Policy and Cookie Policy.

In addition, you must be old enough to enter into a purchase agreement in your place of residence. If you do not agree with these terms, please do not purchase or use the service.

2. Our service

Under these IPTV Terms of Service, NORYX provides access to television, entertainment and on-demand streaming features according to the plan selected and the licences available for the applicable service and territory.

However, channel lineups, programs, sports events and on-demand titles may change because of scheduling, licensing, provider updates or other operational reasons. We will make reasonable efforts to keep the service accurate and available.

3. Plans, prices and payment

• Plan details, duration and the total price are displayed before checkout.
• You agree to provide accurate order and payment information.
• Payment must be successfully completed before a paid subscription is activated.
• Prices may change for future purchases or renewals, but an active prepaid term will not be shortened.
• Any applicable taxes or payment-provider charges will be shown or handled during checkout.

4. Free trial

Before buying, an eligible customer may request a 24-hour free trial to test compatibility and general performance. A trial is normally limited to one per customer, household, device or network.

Nevertheless, we may refuse or end a trial where we detect duplicate requests, automated activity, misuse or inaccurate information. A free trial does not automatically create a paid subscription unless this is clearly stated and accepted during signup.

5. Activation and delivery

After approval, subscription or trial details are normally delivered using the email address or WhatsApp number provided with the request. Activation time can vary depending on payment verification and support demand.

Therefore, you are responsible for providing correct contact information and checking your spam folder or WhatsApp messages. Contact support if you have not received your setup details within the time shown on our website.

6. Devices and internet connection

Also, you are responsible for having a supported device, a compatible IPTV application and a stable internet connection. Streaming quality may vary according to the source, your device, network speed, Wi-Fi quality, ISP and location.

Visit our Supported Devices and Setup Guides pages before purchasing or use the free trial to confirm compatibility.

7. Account and subscription use

Your subscription is for personal, non-commercial use unless your plan clearly states otherwise. You agree to keep login and playlist details private.

You must not:

• Share one connection across more devices at the same time than your plan allows.
• Resell, redistribute, rebroadcast or commercially display the service.
• Copy, record or distribute content where you do not have permission.
• Attempt to bypass security, access restrictions or technical limits.
• Use automated tools to overload, scan or interfere with the service.
• Use NORYX IPTV for any unlawful or fraudulent activity.

8. Service availability

Although we aim to provide a stable service, uninterrupted access cannot be guaranteed. Temporary interruptions may occur because of maintenance, provider changes, network issues, major events or circumstances outside our reasonable control.

If a problem is within our control, our support team will make reasonable efforts to investigate and restore access.

9. Suspension or termination

We may temporarily suspend or permanently terminate access if payment is reversed, the subscription expires, credentials are shared or resold, the service is misused, or these terms are seriously or repeatedly violated.

Where appropriate, we may contact you and allow a reasonable opportunity to correct the issue before termination.

10. Cancellations and refunds

You may cancel future recurring renewals by contacting support before the next billing date. Cancelling does not automatically refund the current subscription period.

Refund eligibility and processing are explained in our Refund Policy. Nothing in these terms removes a consumer right that cannot legally be excluded.

For general information, Canadians can also read the Office of Consumer Affairs guidance on online shopping. This external resource does not replace the policies published by NORYX.

11. Content and trademarks

NORYX IPTV provides its service in accordance with the applicable permissions and licences available to it. Content access remains subject to availability, territory and relevant rights.

NORYX IPTV branding, website design and original materials belong to NORYX IPTV. Channel names, application names, logos and other third-party trademarks belong to their respective owners. Displaying them does not by itself imply ownership by NORYX IPTV.

12. Third-party services

Our service may work with third-party devices, applications, payment providers or communication platforms. Those services are operated under their own terms and privacy policies, and NORYX IPTV is not responsible for changes or outages entirely controlled by those providers.

13. Responsibility

NORYX IPTV will provide the service with reasonable care. To the extent permitted by applicable law, we are not responsible for losses caused by unsupported equipment, poor internet service, third-party applications, customer misuse or events outside our reasonable control.

Nothing in these terms limits responsibility or consumer protections that cannot legally be limited.

14. Changes to these terms

From time to time, we may update these IPTV Terms of Service when our plans, features, providers or operating requirements change. The latest version will be posted on this page with an updated date.

Material changes affecting an active subscription will be communicated where reasonably required.

15. Contact us

Finally, for questions about these IPTV Terms of Service, your order or your subscription, email support@noryxfollow.com or visit our Support Centre.